Policies
Terms, privacy and refunds
Terms & conditions
These terms apply to everyone who uses sangrahafoundation.in, the website of Sangraha Vernacular Centred Design Foundation ("the Foundation"). By using the site you accept them.
Who may use the site
The site is meant for people aged 18 or over. Anyone younger may use it only with the consent of a parent or guardian.
Content
Content on the site is for information only. We try to keep it accurate but do not guarantee it, and it may change without notice. All text, logos, photographs and artworks are protected by Indian copyright law and may not be reused without our written permission. Artworks shown are credited to the Sangraha artisans who made them.
Donations and visit payments
When you donate or pay for a visit, you agree to give accurate information and authorise the charge to the payment method you choose. Payments are processed by our payment provider and charged in Indian rupees.
Liability
The site is provided as it is. To the extent the law allows, the Foundation is not liable for any loss arising from use of the site or reliance on its content.
Governing law and changes
These terms are governed by the laws of India, and disputes are subject to the courts of Haryana. We may change these terms at any time; continued use of the site means you accept the changed terms.
Privacy policy
What we collect
We collect the information you give us, such as your name, email address and phone number when you donate or request a visit. Like most websites, the site may also record technical information such as your IP address, browser and device through cookies.
Payments
Card and bank details are entered on our payment provider's secure checkout, sent over an encrypted connection, and are not stored by the Foundation.
How we use it
We use your information to process donations and visit requests, send receipts, and keep you informed about the Foundation's work, programmes and appeals. You can ask us to stop sending updates at any time.
Sharing
We do not sell or rent your personal information to anyone.
Questions
Write to experience@sangrahafoundation.in about any privacy question or to see or correct the information we hold about you.
Refund & cancellation
Donations
- Please give accurate details when you donate. The Foundation may verify them and may decline a donation where they are not genuine.
- If you made a mistake in the amount or the purpose of a donation, email experience@sangrahafoundation.in within 3 working days and we will look into it.
- You will be told whether your transaction succeeded or failed.
- Once a payment is accepted by the payment gateway, donations are not refunded or cancelled, except where the payment provider reports a fraudulent transaction.
Tax
The Foundation's 80G registration is no longer active, so donations do not qualify for a tax deduction under Section 80G. You still receive a receipt for every donation.
Visits to the Experience Centre
Visits are approved before any payment is taken. To change or cancel an approved visit, write to experience@sangrahafoundation.in or call +91 83539 39897 as early as you can.